+ Look over open and closed issues before submitting yours.
+ Add a link to a live site with the bug. If the project is confidential, try re-creating it in [jsFiddle](http://jsfiddle.net).
The issues tracker is for bugs and issues — when Isotope doesn't work as expected. It is not for implementation issues — when you are having trouble setting up Isotope. Consider a [Support License](http://metafizzy.co/#support-license) for implementation issues. If you're not sure, go ahead and submit an issue.
## Support license
If you've tried everything and would really like to get my eyes looking at your code, you can purchase a [Support License from Metafizzy](http://metafizzy.co/#support-license).
Support License is included with Isotope Commercial License.
The issues tracker is for bugs and issues — when Isotope doesn't work as expected. It is not for implementation issues — when you are having trouble setting up Isotope. I am unable to personally help with implementation issues but [don't give up](http://metafizzy.co/blog/frustrated-stuck-tired-defeated/)!